Terms & Conditions
1. These terms
These Terms & Conditions (“Terms”) govern your access to and use of VerityRadar, provided by Verity Ventures Pty Ltd (ABN 88 697 814 832) (“Verity Ventures”, “we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind it, and “you” means that organisation.
If you do not agree, do not use the Service.
2. Definitions
- Service — the VerityRadar platform at verityradar.com and app.verityradar.com, including any reports, outputs and APIs.
- Account — your registered account.
- Credits — the units consumed when you run an assessment.
- Report — an output generated by the Service, including risk scores and summaries.
- Screening Subject — an individual or entity you submit for screening.
- User Data — data you submit to the Service, including queries and uploaded files.
3. Eligibility
The Service is for business use by people aged 18 or over with the legal capacity to enter into these Terms. It is not intended for personal, domestic or household use.
The Service is not offered or directed to individuals located in the European Economic Area (EEA) or the United Kingdom. By creating an account or using the Service, you confirm that you are not located in, and will not access or use the Service from, the EEA or the UK.
4. Accounts
You must provide accurate registration details and keep them current. You are responsible for your login credentials and for all activity under your Account. Tell us promptly at admin@verityradar.com if you suspect unauthorised use.
5. The Service, and what it is not
The Service helps you research and screen companies and individuals by assembling information from publicly available sources and licensed third-party data providers, and applying automated analysis and risk scoring.
6. Accuracy, third-party data and AI
Reports are compiled from third-party and public sources and generated in part by artificial intelligence. They may be incomplete, out of date, or contain errors, and AI outputs can be wrong. We do not warrant the accuracy, completeness or currency of any Report or source data, and you must not rely on a Report as the sole basis for a decision with legal or financial consequences without independent verification.
7. Your responsibilities — lawful use and screening
You must use the Service only for legitimate business purposes and in compliance with all applicable laws, including privacy and anti-discrimination laws.
You represent and warrant that, for every Screening Subject you submit, you have a lawful basis and a permitted purpose to screen them and to handle the resulting information. You must not use the Service or any Report:
- to harass, stalk, intimidate or unlawfully discriminate against any person;
- for any purpose prohibited by law; or
- to make a decision about a person in a way that applicable law does not permit on the basis of this kind of information.
You must not access or use the Service from the EEA or the UK, or use it to screen or profile any individual whom you know, or could reasonably be expected to know, is located in the EEA or the UK.
You are responsible for meeting your own privacy obligations to Screening Subjects.
8. Acceptable use
You must not: misuse, disrupt or attempt to gain unauthorised access to the Service; reverse engineer or copy it except as the law allows; scrape or extract data other than through features we provide; resell or redistribute Reports except as permitted; upload malware or unlawful content; or use the Service to build a competing product.
9. Credits, plans and payment
The Service is offered across tiers, including a free tier, pay-as-you-go credit packs, and Company and Enterprise plans. Assessments consume Credits depending on type.
Current inclusions, Credit costs and prices are shown at verityradar.com and may change from time to time. Enterprise pricing is negotiated individually. Payments are processed by our third-party payment processor. Fees are payable in advance unless we agree otherwise, and are exclusive of taxes unless stated.
We do not offer refunds for change of mind, and Credits and fees are non-refundable once paid, except where a refund is required by law. This does not limit your rights under the Australian Consumer Law (see clause 13), including any right to a remedy where a consumer guarantee is not met.
10. Intellectual property
We (and our licensors) own the Service and all intellectual property in it. We grant you a non-exclusive, non-transferable right to use the Service and the Reports for your internal business and compliance purposes during your subscription.
You retain ownership of your User Data. You grant us a licence to host, process and use User Data to provide and support the Service, to maintain security and audit records, and to meet our legal obligations.
11. Confidentiality
Each party must keep the other’s confidential information confidential and use it only to perform under these Terms, except where disclosure is required by law.
12. Privacy
We handle personal information in accordance with our Privacy Policy. By using the Service you acknowledge that policy.
13. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot be excluded. To the extent we are permitted to limit our liability for a failure to comply with a non-excludable guarantee, our liability is limited (at our option) to re-supplying the Service or paying the cost of having it re-supplied.
14. Disclaimers and limitation of liability
Subject to clause 13, the Service is provided “as is” and “as available”, and we exclude all implied warranties to the extent permitted by law.
Subject to clause 13, and to the extent permitted by law:
- we are not liable for indirect, special or consequential loss, or for loss of profit, revenue, data, or goodwill; and
- our total aggregate liability arising out of or in connection with the Service and these Terms is limited to the greater of (i) the total fees you paid us in the 12 months before the event giving rise to the liability, and (ii) AUD $100.
This limit does not reduce your obligation to pay fees or to indemnify us under clause 15, and does not apply to any liability that cannot be limited by law.
15. Indemnity
You indemnify us against claims, losses and costs arising from your breach of these Terms, your unlawful or unauthorised use of the Service, your screening of any Screening Subject without a lawful basis, or your breach of any third party’s rights.
16. Availability, suspension and termination
We aim to keep the Service available but do not guarantee uninterrupted access, except under any separate enterprise service-level agreement. We may modify or discontinue features, and may carry out maintenance.
We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service unlawfully. You may stop using the Service and close your Account at any time. Clauses that by their nature should survive termination will survive.
17. Enterprise and API
These Terms apply to all customers by default, including Enterprise and API customers. We may agree separate or additional terms with an Enterprise customer on a case-by-case basis; where we do, those negotiated terms prevail over these Terms to the extent of any inconsistency. Enterprise and API use is also subject to any token limits, IP allowlists, rate limits and acceptable-use rules we specify.
18. Changes to these terms
We may update these Terms from time to time. We will post the updated version and change the “Last updated” date, and notify you of material changes through the Service or by email. Continuing to use the Service after changes take effect means you accept them.
19. Governing law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
20. General
These Terms are the entire agreement between us about the Service. If a provision is unenforceable, the rest continues to apply. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a business transfer. Neither party is liable for delay or failure caused by events beyond its reasonable control.
21. Contact and complaints
Verity Ventures Pty Ltd
admin@verityradar.com
If you have a complaint, email us at admin@verityradar.com with the details. We will acknowledge it and work with you in good faith to resolve it as promptly as we reasonably can.